Reference

Legal access for your roma99 account

roma99 sets out the Legal terms behind account access, wallet records and policy requests in one place, so you can check the conditions before opening an account.

Account termsPrivacy handlingLocal-law accessPolicy requests
Explore Our Lobby Read FAQ
roma99 Legal access for your roma99 account
CONTACT ROUTES

Where to raise a Legal request

A clear request helps us locate the correct account record and respond to the Legal issue you actually need resolved.

Account access Ask for Legal help through the account support path when phone verification or eligibility…
Wallet record For DANA, OVO, GoPay, QRIS or bank-transfer records, provide the payment reference and date.
Policy change If you want a correction, access copy or account closure considered under our Legal…
DATA PRACTICE

How we handle Legal data duties

Legal requests are handled against the account details and records needed for the specific question, rather than through broad data collection.

Data handling

We use submitted account details, phone verification results and relevant transaction references to address a Legal request.

Cookie choices

Cookies may support account continuity and policy-page access on your device.

Account security

Keep your password, verification code and wallet PIN private.

Record retention

We retain relevant account and payment records for the period needed to address account administration, disputes and Legal obligations.

Correction requests

If your name, phone detail or another account field is incorrect, request a correction through support.

Access requests

You may ask which personal details relate to your account and how they are used under our Legal terms.

Legal answers before you open an account

These Legal answers cover the searches we hear most often before account creation, including local access, personal data, payment evidence and account changes. Read them with the full notice, then use the support path if your situation needs a record-specific response.

roma99 Legal covers account eligibility, submitted details, phone verification, privacy handling, cookies, payment records, correction requests and account closure. Access depends on local law and applies where local law permits.

Access is available only where local law permits and depends on local law in your location. Check the applicable conditions before opening an account, and provide accurate details during phone verification.

It addresses account details, phone verification data, support messages, cookie-related activity and payment references such as a DANA or QRIS receipt. Ask support which records relate to your account.

Use the account support path and identify the field that needs correction, such as a phone detail or name. We may request verification before changing the account record or confirming the result.

DANA and QRIS references are used to locate the relevant payment entry when your request concerns wallet status, a receipt or an account dispute. Include the date and reference, not your wallet PIN.

You can submit an account-closure request through support. We may verify account ownership first, and some records may remain for applicable Legal obligations even after access is closed.

Our account support path handles privacy, access, correction and retention questions. State the Legal request clearly, include your registered contact detail, and avoid sending passwords, verification codes or wallet PINs.

Related Pages

roma99 Indonesia Access guide Account information About Us Basketball Betting