Reference

roma99 Terms & Conditions for Your Account

roma99 Terms & Conditions explain how you open, use, secure, and close your account, including checks connected with DANA, OVO, GoPay and QRIS.

Account accessWallet checksPolicy changesSupport route
roma99 roma99 Terms & Conditions for Your Account
CONTACT OPTIONS

Get Help With Terms Questions

A clear support path helps when a Terms & Conditions question affects your account or payment record.

Account message Use the signed-in support form for questions about acceptance, account suspension, phone verification, or…
Payment query For a DANA, QRIS, bank transfer, or virtual account question under these terms, attach…
Policy request Ask us to clarify a clause, correct an account detail, or explain a policy…
DATA AND ACCESS

How We Apply These Policy Rules

Our Terms & Conditions work alongside practical account controls rather than replacing them.

Data handling

We use account details, phone verification results, and transaction references to apply these Terms & Conditions.

Cookie choices

Cookies and similar browser records may support sign-in continuity and policy display.

Account security

You are responsible for keeping your phone, password, and verification details secure.

Record retention

We retain account and payment records for the period needed to apply these terms, resolve disputes, meet operational duties, or…

Correction request

If your name, phone number, or account detail is wrong, send a correction request from the signed-in support area.

Policy contact

For a change request, data question, or clause clarification, quote the relevant Terms & Conditions section in your message.

Terms & Conditions Questions Answered

The answers below cover the account and policy questions we expect before registration. They explain what you agree to, how payment records fit the Terms & Conditions, and which support details help us respond. If your situation is different, send the clause reference and account context through the signed-in support route.

They are the rules governing your account, sign-in, phone verification, payment records, policy updates, support requests, and closure. By continuing after reading them, you confirm that your use is subject to these terms.

Yes. Account access and eligibility depends on local law. If a regional rule affects your access, payment route, or account request, we will apply the relevant restriction and explain the available support path.

Phone verification connects the account to a contact detail you control and helps us apply the Terms & Conditions consistently. Complete the requested step before account access, and contact support if the code does not arrive.

Those local payment names may be available where local law permits and where the payment record passes our checks. Use the account payment path, keep your receipt reference, and do not submit another person’s wallet details.

We may pause the affected account action while checking the phone, name, or transaction reference against the Terms & Conditions. Send the requested record through support; do not create another account to bypass the check.

Sign in, open the support route, and state which data is incorrect or which change you request. We may ask for verification before editing information connected with phone access or payment records.

Send a closure request through the signed-in support channel and include your registered phone number. We will explain any open account or payment checks and tell you which records must be retained.